READ this description of QUESTing and
WATCH the video about active listening -- listening with questions that are designed to clarify understanding. (10 min estimate).
WRITE: Take a moment to write in your skills journal some relationships or situations in your life where using this approach to listening and questioning would be helpful.
Now, as we think about preparing for starting your first coaching conversation,
READ this section from the book Evocative Coaching that explores how to elicit stories from teachers and how to engage their story (their experiences and the meaning they make from them) which is the core of this coaching work. There are two sections: Story Listening and Imaginative Listening and you can find them here:
WRITE: Consider each of the following questions and write your thoughts regarding the question in the journal as a way of preparing for your coaching conversations:
What helps you to be comfortable with silence? How can you best leverage silence for teacher learning and growth?
What are the benefits of reflecting what you hear them saying, feeling, and wanting? What are the costs of “deflective listening”?
Tell one of your own stories in three different ways: change the vantage point, change the plot line, and change the moral of the story. What was that like? What did you learn?
How could you assist teachers to explore their stories in ways that generate new insights and innovations for moving forward? How can we make such explorations both fun and productive?
COACHING TASK:
This week we would like you to have a conversation with each of the teachers you will work with throughout this course. For this week we’d like you to focus primarily on understanding: listening and empathy. This week's questing reading in input should support you in having this kind of a conversation focused on understanding. Below you will find some suggestions for questions you might work with and also some important things to remember as you guide the teacher through the coaching conversation. The goal is that you need to be fully present. There are four stages involved in this kind of conversation:
In this stage you, the coach, get yourself (Physically, mentally, emotionally) ready to have the conversation.
Am I Present—not distracted?
Am I Interested—not intrusive?
Am I Compassionate—not condescending?
Am I Respectful–not distant?
Am I Curious—not demanding?
Am I Persistent—not impatient?
Questions you might work with
What will you do to find a quiet space to prepare?
How might you ground yourself?
Are there things (ideas, feelings or anything else) on your mind or in your heart that you need to set aside in order to be present for your teacher?
In this stage we get started building our relationship and our trust. We ask questions that help us connect and become present - but are not part of the content of the coaching conversation.
Sample questions:
How would you describe your energy right now, on a scale of 1 to 10?
What three adjectives might describe how you’re feeling?
What color might capture how you feel right now?
What’s on your mind or in your heart right now?
Is there anything you want to talk about before we get started?
The main goal of the first half of the conversation is for the teacher to share a story from their teaching that is important to them.
Listening
In this stage we ask teachers to tell us about what is important to them in their teaching and their students learning and then we engage in authentic deep listening rather than talking. We listen to the teacher’s story and also listen for what is the story is that the teacher is telling themselves about the situation (The meaning they are making). Our questions and/or comments are asked in service of the teacher expanding his or her own stories in ways that she or he wants to.
Our intention is to listen deeply to the teacher and not get distracted into our own minds, our own stories and our own feelings.
Elicit a story – and Listen!
Tell me how teaching is for you these days? What are you working on? What do you worry about?" What do you love?
What is something you’d like to talk about? Tell me about it.
After the teacher talks.. or when there is a pause that
Tell me more!
Tell me more about ______.
What else is important to you in this story?
What else?
Important to check: are you listening at least 75% of the time?
Empathy
In this stage of understanding, as coaches we are seeking to understand the experience of the teacher. We are not giving advice, seeking solutions, fixing or problem solving. This can be challenging! But it is important to use active listening, presence and guessing about the teacher’s experience to show you understand the story from the teacher’s perspective.
Our intention is to understand the teacher’s story and experience from his or her own perspective. .
Possible questions:
What can I say or do to show affective empathy?
What can I say or do to show cognitive empathy?
So were you feeling….. because you …..?
Can I tell you what I hear you saying in your story?
I heard you say…..
Did I understand this right? I heard……
Does it sound like I have understood your story?
Is there anything else you’d like to add to what I’ve heard?
In this stage we want to find out how the conversation was for the teacher and also bring the conversation to a conclusion.
Our intention is to learn about the teachers’ experience and to create a sense of closure.
Possible questions:
How was it for you to share this story today?
We are going to wrap up this conversation. Is there anything else you’d like to share before we finish?
After your coaching conversations please fill out your coaching journal and your skill journal so you can keep track of your own thoughts, feelings and learnings in this experience!
FILL OUT REFLECTION FORM:
Thursday 6 pm https://forms.gle/zXCgwksrvYo56pZX7
Thursday 7 pm https://forms.gle/6yLCEy28ZyipiGCR9
Friday 6 pm https://forms.gle/vKxGa19GNDYTvgVV6
Friday 7 pm https://forms.gle/f8FcMZhrLc8uF9X87
Saturday 10 am https://forms.gle/59BKjUKjLA5eaUs69
Saturday 3 pm https://forms.gle/FwyJh8RBz7vUtCc58
ZOOM meeting: (March 19, 20 or 21)